Please refer to the information provided here first. If it cannot help you to solve your issue, then contact us via email. Thank You very much, and we are very sorry that you are experiencing difficulties using virtual machines.

User Documentation

Up to date documentation can found at our development site:
Turku University, documentation

Primarily, you should be interested in the User's Manual:

Other documentation therein is more technical and may not be of interest to most who simply want to use virtual machines.

Contact Us

Your problem was not found or could not be solved with what was found in this page? That's no good! It's time you send us an email and let us try to help you. When you do, please try to do the following:

Try to be very descriptive. Attaching screen captures or other images will help a lot!
If the issue is related to hypervisor, please also let us know your operating system, version, language plus of course which hypervisor and version are you having problems with.
Let us know which VM image you are trying to run, unless that is irrelevant to your issue.

Support email address: vm-support@utu.fi

Please allow up to 2-3 days for replies. Personnel helping you are available only 2 days per week.

User Documentation

Other documentation that may be useful

Documents in Finnish - Suomenkieliset ohjeet

Contact Us